Shipping & Returns

Return Window

We offer a 30 day return window from the date of delivery.

Return Eligibility

Returned items must be in like new, resellable condition and include all original components and accessories. Products must be returned in the original packaging.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable and insured shipping method. MYO Total Wellness is not responsible for lost or damaged return shipments.

Inspection & Refunds

All returns are inspected upon arrival. Refunds are issued only after inspection and approval. Damage caused by misuse, drops, water exposure, or improper handling may result in a reduced refund or a denied return.

Non Returnable Conditions

Products showing signs of misuse, physical damage, water exposure, or unauthorized modification are not eligible for return.

WARRANTY

Warranty Coverage

All MYO Light devices include a two year limited manufacturing warranty. This warranty covers LED failure, electrical defects, and construction defects resulting from normal use.

Warranty Exclusions

The warranty does not cover damage caused by drops, water exposure, misuse, improper storage, or unauthorized repairs or modifications.

PAYMENTS

Accepted Payment Methods

We accept major credit and debit cards, Apple Pay, Affirm, Afterpay, and eligible HSA or FSA payments processed through Stripe.

LEGAL & SAFETY INFORMATION

General Disclaimer

The MYO Light is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Information provided is for educational purposes only and should not be considered medical advice.

Usage Warnings

Do not stare directly into the LEDs. Not intended for use by children. Keep away from moisture. Use only as directed according to the user manual.

Manufacturing Statement

Designed in the United States and manufactured in an FDA registered facility meeting CE, RoHS, and FCC standards.